「程式軟件出現問題」! LG G4 衛訊全面下架
係「死機」同埋「不斷重新開機」的問題出現,而 LG 官方正式承認問題之後,版主今日就收到消息指,衛訊已經無再賣 LG G4 單卡及雙卡版。之後版主向多間衛訊分店求證,初時得悉的回應係因為「無貨」所以無得賣,但追問之下,衛訊方面就給了「因程式軟件出現問題,為左保障顧客,所以將 LG G4 暫時下架。」再問幾時會再返貨?衛訊方面就回應要等待廠方另行通知。針對衛訊將 LG G4 下架一事,版主亦有向 LG 香港方面求證, 以下就係就「死機」以及「不斷重啟」問題的回覆,而衛訊停售事宜目前仍在等待進一步的答覆。唔知大家點睇今次 LG G4 下架事件呢?留言講講吧!
以下是 LG HK 官方回應:
Official Statement from LG HQ shared by LG HK:
“LG Electronics has been made aware of a booting issue with the LG G4 smartphone has now been identified as resulting from a loose contact between components. Customers who are experiencing booting issues with their LG G4s should contact their local carrier from where the G4 was purchased or a nearby LG Service Center (www.lg.com/common) for repair under full warranty. Customers who purchased their G4 devices from non-carrier retailers should contact an LG Service Center with the understanding that warranty conditions will differ. LG Electronics is committed to providing the highest standards of product quality and customer service and apologizes for the inconvenience caused to some of our customers who initially received incorrect diagnoses.”
無錯,只有英文就是 LG 總部的回應,大意是若有問題,在保修期間,可把 LG G4 手機帶回客戶服務中心維修。
▲ LG G4 向來係熱賣旗艦款式,版主同時向其他大鋪查問,得到的回應係現時仍然有售。
有關 LG G4 「不斷重啟」資料,大家可以睇返版主阿坤之前的分享。